Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself.
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Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Need help? Get the support you need for the Apple products you love-all in one place.
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Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window). Īpple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Learn more about the E-Verify program (Opens in a new window). If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.Īpple participates in the E-Verify program in certain locations as required by law. Īpple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. We will verify the vaccination status of all New York City team members who are working at an Apple store, office or partner store in New York City. Īpple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. Īpple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Learn more about your EEO rights as an applicant (Opens in a new window). We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Note: Apple benefits programs vary by country and are subject to eligibility requirements.Īpple is an equal opportunity employer that is committed to inclusion and diversity. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company’s success. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. Apple benefits help further the well-being of our employees and their families in meaningful ways. Apple’s most important resource, our soul, is our people. By helping Apple maintain strong relationships with customers, you are instrumental to our success.ĭiscover even more benefits of doing what you love. The entire store team benefits from your commitment to providing the best care for customers. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. At other times, you refer customers to support team members who get them up and running again. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. When a customer needs assistance, you quickly assess their situation. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple.
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